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Lighting / Shipping / Guarantee

Promotional Details

We take the guesswork out of determining the shipment time, from the moment you place your order to its arrival at your front door. If you need to get it quickly and do not want to pay exorbitant charges for next day or 2nd day delivery, this is the option for you! With standard delivery we guarantee that the in stock products will be delivered to your home within 7 business days of the order date. If the shipment does not arrive within that time period, you will receive a credit on your order of $50 for orders over $250, or $5 per day on orders under $250. Refund guarantee is limited to the lesser of $50 or 25% of the order amount.

So how do I get $50?

1. Shop Lighting on ImprovementDirect.com and place an order that totals more than $250—it doesn't matter if it's one item or 20.
2. Make sure all items are currently in stock--only items in stock will qualify for 7 day shipping guarantee.
3. Pay for your order and then you're all set!
4. In the event you have not received your order in 7 business days, please click here and fill out the short from to receive your credit.

• Discontinued and Back Ordered products do not apply for this promotion.
• Order shipped via freight or 'LTL'  are not eligible for the credit.
• Holidays and Weekends are not counted as business days.
• ImprovementDirect.com is not responsible for Acts of Nature that may delay shipping time.

More You Need To Know:
 

In the event that a product is listed as low stock or out of stock please contact customer service to verify stock information. 

In order to receive your credit you must click here to fill out a short form giving us your order information.

*Offer excludes any order that is flagged by our credit card verification system. 

**Refunds will be credited to the original purchasing credit card account number only. If you paid by check please allow an additional 14-21 days for delivery of check via USPS. We will notify you via e-mail of your refund.

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